Premium Service and Design


Ever since Swarovski’s founding in 1895, the company has been established on providing premium service and design;  this has become as much a part of our identity as the dazzling Swarovski crystals we produce.

Whether you are a part of our network of Swarovski Design Centers across the globe, supported by one of the Swarovski Customer Care Centers, a Swarovski Certified Application Partner, or a collaborative designer, you can be sure to find our trademark premium service, design and quality at every step of the journey.

Design Service – Swarovski Design Centers

Design Service – Swarovski Design Centers

With its international reputation for creative excellence, Swarovski is permanently positioned at the forefront of design innovation across the world, offering exceptional service provided by the industry’s best creative talent. Throughout a global network of Swarovski Design Centers, highly experienced teams are able to provide first-class creative direction encompassing trend research, design, technical design, and consulting. It is Swarovski’s thoroughness, together with its passion for design, which makes it successful in translating customer requirements into creative commercial proposals.

Global Service – Swarovski Customer Care Centers

Global Service – Swarovski Customer Care Centers

With Swarovski currently in a position where over one hundred countries are marketing Swarovski crystal products, we are committed to providing dedicated personal assistance. Swarovski is able to achieve this through the structuring of  its operations around a global sales force supported by Swarovski Customer Care Centers with a deep and insightful understanding of the local markets that they cater for. Through its collaborations with Certified Application Partners, Swarovski provides worldwide application support to its customers. Likewise, our customers profit from its global network of Swarovski Design Centers that provide unparalleled creative direction, from very specific modular aspects to fully comprehensive solutions.

Application Service – Swarovski Certified Application Partners

Application Service – Swarovski Certified Application Partners

Swarovski’s comprehensive range of application services falls under three core facilities. These are: the Technical Enquiry Service which is Swarovski’s unique global technical database that simplifies and enables the sharing of knowledge with our customers across the globe; Swarovski Certified Application Partners, which offer technical and production expertise to business customers at a local level; and lastly, Application Training, which educates and trains customers in standard Swarovski crystal application techniques. This comprehensive approach means customers benefit from the extensive experience of leading international experts, as well as internal specialists.

Swarovski Designer Editions

Designer Editions

Beginning with Christian Dior in the 1950s, and continuing with today’s top designers and brightest rising stars, Swarovski is proud of its long history of creative collaboration with artists, artisans, and designers from all areas of jewelry and fashion. Crystal has long been a dynamic source of inspiration for creative minds – enchanted by its myriad design possibilities, their visionary ideas are transformed into exclusive cuts and unique designs for Swarovski crystal.