Online Shop Support


We offer comprehensive Online Shop Support to ensure your purchase of Swarovski crystals is a smooth process. If you need help with your registration, or if you have a specific question about ordering, shipping, order status or returns, contact us using the form below and we will endeavour to help you as quickly as possible. You will also find detailed information on Swarovski’s Shipment, Payment and Returns policies below, as well as our FAQs.



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